Elite Toy Store wants you to be completely
satisfied with your purchase. If you are not pleased with the merchandise that
you receive, or you have simply changed your mind, we will provide you with a
refund within 30 days of the date of purchase.
Please take a few minutes to read the following guidelines and instructions to
make sure this is processed correctly.
You Must Call to Make Arrangements for Return
If you need to return, exchange, or submit a warranty claim please call 646-322-8365
A Return Merchandise Authorization (RMA) number is a must before any return
RMA numbers are valid for 30 days. No returns will be accepted after the 30
Claims of damages/defective product must be reported within 72 hours of receiving
All merchandise must be properly packaged.
Please do not ship via the U.S. Postal Service.
For your protection, it is recommended that the merchandise be insured during
shipping. Please make sure the return address is clearly written on the
and the label Refund Calculations
Claims of damages/defective product must be reported within 72 hours of
receiving the product.
All ride on toys must not have been driven on (used).
Full Credit Will be Issued if Any of the Following Conditions are Met:
The wrong merchandise is shipped.
The merchandise is damaged during shipping.
The merchandise is defective.
Full Credit Will NOT be Issued Due to
15% restocking fee as well as the shipping charges will be the customers
Returned items are subject to 15% restocking fee plus $50.00 handling